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Due to COVID-19 containment measures, some of our community services have been disrupted, and others are not available. Regardless, we take our mission very seriously and remain committed to looking after as many people as we can. We are doing everything in our power while aligning with government measures for the virus’s containment.

If you have any concerns, please speak directly to your Lifewise support person or use the numbers on our Get In Touch page.

As always, in case of emergency, please dial 111. For support and information about COVID-19, call the free government call Healthline on 0800 358 5453 or visit

We have done this before, and we will do it again. Please wear a mask and practise social distancing when outdoors and when not at home. As much as possible, please use the NZ COVID Tracer app or keep a diary of your whereabouts. Wash your hands frequently or use hand sanitiser.


Carers NZ and IHC have reactivated so if you have any clients who are on their own or struggling, they can offer check-ins and regular calls etc.

Register with to get practical help and check-ins from trained and Police vetted volunteers. They offer day-to-day advice and check-ins, or help to deal with concerns.

Go to or phone 0800 777 797 or email:

Student Volunteer Army

Just to let you know that Student Volunteer Army will be delivering groceries for people again during lockdown.

Orders can be made from Thursday 19 August, from 12pm. Delivery will occur in 48hrs of the order.

Go to or call 0800 005 902

Manaaki Rangatahi ki Tāmaki

Are you a young person (or do you know a young person) who is experiencing homelessness during lockdown? Are you in Tāmaki Makaurau?

If so, Manaaki Rangatahi want to make sure you get the support you need.

Here are some safe people you can reach out to if you need any advice or support:

If you have come through a care experience you can contact:

The Lifewise Youth Housing Team, who are always here for support or advise. Contact Aaron or Samie through the channels below:
FB: PM Aaron Lifewise or Samie Lifewise

Reach out to Lata and her team from VOYCE Whakarongo Mai through any of the options below:
Phone – 0800 486923
Insta – voycenz
Facebook – VOYCE Whakarongo Mai

If you are a mātua taiohi, a young parent, or young whānau Lauren from E Tipu E rea Whanau Services are here to help. You can contact them through the details below:
On FB: PM Lauren E Tipu

The Auckland City Mission are also available to offer advice and support.
Phone: 027 57 44 535
Phone: 0800 864 357
FB: Reach out through the Auckland City Mission Facebook and ask for Nicola Bowden

Reach out to Carolyn for support through the channel below:
Phone: +64 22 045 4043

If you would like to speak to speak with RainbowYOUTH’s homelessness support worker Neihana, reach out via the link below:

Lifewise Merge Community

We are available with reduced staff from 9am to 12 noon Monday to Friday at 453 Karangahape Road.

Merge Cafe is closed during Alert Level 4.

If you need Emergency Accommodation, please call the MSD Helpline first on 0800 559 009.

Lifewise Merge Community can assist you with

  • Advocacy and coordination to emergency housing
  • General updates and information

If you need Emergency Accommodation, please call the MSD Helpline first on 0800 559 009.

Need our support?

  • Knock on the door next to the Merge Cafe entrance – Do not press the buzzer
  • Step back 2 metres and have your face mask on
  • We will come out and talk to you
  • We will take your name and contact number for the COVID Register.

Thank you! Be safe. Be kind. Aroha.