As of 12pm noon on Friday 12 March, Auckland will be at COVID-19 Alert Level 1. Please continue your high-level hygiene practices, hand washing and sanitising. Please continue to wear masks in public and please stay home if you are sick or have flu-like symptoms.

Our teams will continue to work with our existing clients. Employees who need to register with Healthline to be eligible for leave payment due to self-isolation should register at PLEASE DO NOT RING HEALTHLINE.

If you are concerned about your Individualised Funding, please contact one of the people below. Emails or texts are easier to manage. If necessary, we will phone you back. Please be patient, we are trying to answer all queries within 24 hours.

Michelle Smith | | mb: 021 841 676 | DD: 09 623 6569

Natalie Caxton | | Mb: 021 281 6422 | DD: 09 623 6563

Makasini | | mb: 021 247 3568

Disability Services


If you are living with a disability and have Individualised Funding, Lifewise will work with you to keep it simple and help you make the most of your budget.

Individualised Funding gives people living with a disability choice about who supports them. It offers people more control over their support and gives people flexibility about how and when it happens.

Lifewise will also help you to know how to choose a suitable support worker and where you can go to find support workers.

You can have full control of paying your support workers or Lifewise can do this on your behalf for a small fee from your budget.

If you live within the Auckland DHB catchment area, you may also be able to access our home-based support services for personal care, household management and respite care.

To find out more, click here to email us or call 09 623 6563 to speak with Natalie or 09 623 6569 to speak with Michelle.

We want to keep Individualised Funding (IF) as simple as possible for you, so depending on how you choose to use IF you may not need all of the information in this booklet.

Click on this link to read or download a copy of our introduction booklet. It has all the information you need to get started and may be useful to refer back to in the future.

Please feel free to call us if you want to talk more about IF and how we can support you to make the most of your funding – Natalie 09 632 6563 or Michelle 09 623 6569.



You will need these forms from time to time as part of managing your IF budget.

We regularly review and update our forms, so keep checking back here to make sure you are using the most up-to-date form. If you need the password to access the forms please email Natalie or Michelle

You can also phone Natalie on 09 623 6563.



Employment NZ

IRD – Individualised Funding



Student Job Search

TradeMe Jobs



Taikura Trust – needs assessment and service coordination

Ministry of Health – Individualised Funding

Disability Connect – information and advice free seminars, newsletter, Facebook page

CCS Disability Action – information and advice

Please feel free to call us if you want to talk more about IF and how we can support you to make the most of your Individualised Funding – Natalie 09 632 6563 or Michelle 09 623 6569.

If you need help please contact Lifewise

This can be done confidentially by phone or email.

09 302 5390 More Contacts »

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