As of Sunday 7 March, Auckland will be at COVID-19 Alert Level 2. Please continue your high-level hygiene practices, hand washing and sanitising. Please continue to wear masks in public and please stay home if you are sick or have flu-like symptoms.

If you are feeling unwell, please stay home. If you present COVID-19 symptoms, please call your doctor, iwi health provider or healthline on on 0800 779 997 to organise a COVID-19 test.

Where possible, our staff are working from home to ensure our essential services are still available. Please call 09 818 6834 to speak to someone during normal business hours. Our on–call social worker remains available for urgent foster care queries after hours (via main number). Please be aware that during this time it may take us longer than usual to respond to queries.

Lifewise Family Services – 09 818 6834 or 0800 003 172

Family Services

Lifewise in New Lynn helps families in West Auckland.

We provide Community Social Work support and Parenting Courses to help keep families healthy and able to stay together.

We also offer foster care services to keep vulnerable children safe and cared for until they can return to permanent safe homes.

Lifewise Family Services include parenting courses, family counselling, social work, foster care and respite care.

Community Social Work for Families

Social workers at Lifewise Family Services will work respectfully with you and your family on your goals and plans and what’s important to you. Our social workers will work with you to help reduce stressful contributing factors.

We will treat your information with the utmost confidentiality and only talk with other services with your agreement.

This Christmas, your gift can bring joy to children

Foster Care

Lifewise is one of Auckland’s most experienced foster care providers. We provide foster care placements with loving, caring families from the community who care for children who cannot be cared for by their own families. Our social workers ensure that the needs of the children are met to the highest standards. Lifewise social workers also provide training, support and care for our foster carers.

Mana Whānau

Mana Whānau is a highly successful six-months intensive in-home programme offered by Lifewise to support families/whānau on the edge of care to stay together. The programme is voluntary, whanau-led and engagement is via Oranga Tamariki referral.

We work in partnership with parents who are under stress, offering practical support to reduce or eliminate stressors. One whānau worker will provide support to the whānau in their home and community. There may be one or two other workers helping out as needed.

Mana Whānau is a six-month programme run by Lifewise to support families/whānau to stay together. We work in partnership with parents who are under stress, offering practical support. One whānau worker will provide support to you in your home and community. There may be one or two other workers helping out as needed.

Lifewise is looking for compassionate, family focused and big-hearted foster parents. If that sounds like you, or someone you know, give us a call today.


Lifewise runs six-week parenting courses at our New Lynn office regularly throughout the year. These courses offer practical tips or inspiration to parents or anyone planning to become a parent.

We also offer weekly “Parenting Through Separation” courses in West and Central Auckland to help your kids when you separate. This four-hour course is available for free and helps to minimise the stress that separation causes.

Frequently asked questions

What Parenting Courses can I do?

We have Toolbox Parenting courses every term. Baby & Toddler Years covers ages 0 to 5, Building Awesome Whanau 0-12, and Teenage Years 12+. These are run every term for 6 weeks. Baby & Toddler on Monday night from 7 pm to 9.15 pm, Building Awesome Whanau is on Friday morning 9.30 am to 11.30 am and Tuesday night 7 pm to 9.15 pm. Tweens and Teens is on Wednesday night 7 pm to 9.15 pm. To register please provide your name, address and contact number on this form. The course cost is a sliding scale from gold coin donation up to full price of $75 or $110 for a couple.  Free to foster parents and caregivers.


Can I do a Parenting Through Separation course with you?

Yes, we run regular Parenting Through Separation courses at least 1 x per week each in New Lynn and Mt Eden and regularly in Helensville. These are run alternating weeks 10 am to 2 pm on Saturdays or weeknights 6 pm to 10 pm. To register, we need a full legal name, contact number, address, email and date of birth.  We also need to sight a photo/legal ID.


What does Lifewise Family Services do?

We offer social work support to families living in West Auckland for the following: Parenting, Advocacy, Budgeting, Family Violence, Community Respite. We run Toolbox Parenting and Parenting Through Separation courses for anyone in Auckland.

We also provide foster care for children who are unable to stay with their families and who are in the care of Oranga Tamariki.


I need a food parcel, how do I get one?

We provide support to access food parcels from our service to families living in West Auckland with children and who are engaged with our services as a client.  If you don’t fall into this category you can go to Citizens Advice Bureau (CAB) and they will make a referral on your behalf straight to the food bank.


Do you have housing available?

No. But if you are homeless, we can refer you to someone who could help.

If you are a family living in West Auckland and there are children at risk then we can take a referral for social work support. If you don’t fit into that category then we provide you with contact details for other services.

If you need help please contact Lifewise

This can be done confidentially by phone or email.

09 302 5390 More Contacts »

Design by Brandline