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Some of Lifewise’s services are closed from 24 December to 4 January.

If you need urgent help during this time, see the list of contacts below or visit the directory website for support.

Housing First Auckland City Centre on Queen Street will remain closed on public holidays only and closes early on Thursday 24th December and Thursday 31st December at 12:00pm. Business as usual from Monday 4 January.


Lifewise Merge Café and Merge Community Team on 453 Karangahape Road will remain closed between 24 December to 10 January. We will reopen on Monday 11 January.

Haven, the Time Out/Chill Out pilot project at Merge Café, 453 Karangahape Road, will continue to run through the holiday period as follows:

  • Friday evenings: 6pm til 10pm
  • Saturdays: 10am til 10pm
  • Sundays: 10am til 7pm

If you need additional help during this period, please contact Auckland City Mission on 09-303 9200.

To access emergency accommodation, please go directly to your nearest Work and Income office (the city centre office is at 450 Queen Street and phone 0800 559 009) for an emergency appointment or go to the Auckland City Mission for a referral to James Liston Emergency Accommodation.

For any other enquires, try the directory website for support.


Lifewise Youth Housing will remain closed on public holidays only. If you need to contact someone urgently please email 


Lifewise Family Services in New Lynn will be closed on public holidays only. Our on-call duty social worker will be available for urgent calls regarding foster care on all days, including public holidays. Call 09 818 6834 and choose the option to speak to the on-duty social worker.


Lifewise Early Childhood Education centres will remain closed from 24 December. We will reopen on 7 January. If you’d like us to contact you when we’re back in the office, please write to


Lifewise Homecare Services Gordon House office will be closed on public holidays. There will be an on-call person operating from Monday to Friday 7:30 – 4:00pm that you can call if needed. The phone number is 09 623 7631.


Lifewise Rotorua Mental Health and Addictions will remain closed on public holidays only.


Lifewise Head Office on Queen St will be closed on public holidays, and will be closing early at 12:00pm on Thursday 24th December.